Basically I delivered a package (which I know i did) and someone lost it in the building (not my fault). So Churchill express phones me a week later (a week later, thats fucking suspicious, who orders a on the day courier and then chases up there package a week later) saying that the package was lost and for me to get hold of the sheets that had the signature on. I told them they might be at home but Id probably thrown them away. I went home to phone them like instructed! (rude considering i lived miles away from where i was working). I could not find them so I phoned them but did not get a chance to tell them i could not find them as they put me on hold once i said it was me and then they just hanged up.(suspicious) (I think they were getting ready how to tell me what they were about to say)
I waited about 20 minutes thinking they would phone me back as this all sounded very important to them. They didnt. So i phoned them in which I straight away said I cant find the sheets. The guy sighed and transferred me to my controller who asked have you found the sheets. I replied no and explained i remembered the guy exactly who signed for them(eastern European black haired tall guy in small rank office). She ignored me completely. She told me to come to the office (which is in fucking acton, i live in streatham). I asked why, am i getting fired. she dodged the question completely by asking again have i found the sheets. I asked will i be getting paid for the work i had done. she then said that my wages (week and 2 days wages) would help pay towards the package being lost. I got pretty angry but did not insult them or anything. I was transferred to someone again who literally asked me have i got the sheets. I said no. and it all started all over again.
Go back to the account that you dropped the job off to and find this bloke who originally signed for it.Get him to call those knobs at Churchill and confirm that he took the job from you if you can.If you can't then tell them they are illegally taking your wages away.If they're sticking to their guns then take the law into your own hands.Or maybe not.I would though.
Hang on... arent all courier companies insured against loss? I know a few that definitely are, I would have thought it to be common practice. In this game packages go missing sometimes, less than RoyalBloodyMale, but none the less it happens, and it would be their responsibility to cover themselves. Unless they cannot file a claim without your paperwork??
Would going back to the drop and getting a name (discreetly) off the signee help?
Otherwise, CAB might be able to advise? Im sure immediate dismissal on Self Employed grounds is feasible, but surely its illegal to hold-back wages for days already worked. Very doubtful you have a contract right?
I would try and go the high road way before smashing their windows though...
I'm fairly sure you can't have signed away your pay, even if you had lost a package. I'm no lawyer but I'm under the impression that penalty clauses are illegal. Did you even sign a contract? I'd suggest you do what wise old overdrive says, and if that fails take them to the small claims court. They prob won't be arsed with the hastle and will cough up your wonga.
The lesson is: never admit you've lost your sheets, simply forge some new ones! Better yet get a job at a proper company that won't fuck you over for honest mistakes.
Why did you throw your sheets away? If a company don't use xdas' then that is the one and only pod they have got. Schoolboy error on your behalf. Seems to me they wanted rid of you for a one reason or another (I can think of a few) and saw their chance.
Yeah, get the guy's name and then tell them you found the sheet. Can't be too difficult. Once, and only once, you have your money, tell them where to fucking stick it and move to a decent company immediately.
My thoughts on Churchill's are summed up quite eloquently on another thread.
And Mike, no courier should be denied a full week's wages in this situation, or many others, whether or not they're a hard worker or not. This is just fucking wrong and stinks of typical Churchill business. When I got my deposit back off of them I chased them for weeks about missing money, until finally giving up.
The ex-controller Graeme was the only decent thing about that place.
"Hang on... arent all courier companies insured against loss? I know a few that definitely are, I would have thought it to be common practice. In this game packages go missing sometimes, less than RoyalBloodyMale, but none the less it happens, and it would be their responsibility to cover themselves."
And half-decent courier company should have goods in transit insurance - normally covers up to £2000 (although glass, jewellery & cash aren't covered). There will be an excess, could be £50 - more than that seems wrong - but I have no idea what Churchill's policy details are.
However, if Churchill are going to deduct this excess from your wages, they should at least show you a receipt or something on paper to show what the charge is for.
As someone mentioned above, with a physical or digital POD, you are a bit fucked.
Oh how this reminds me of my lovely ole company Shitty Sprint and one of their many attempts to fuck me up the ass. I would not suggest moving on to those pastures friend.
If you don't have daysheets or statements covering the work you have done (that they refuse to pay you for) small claims court might be tough. It is kind of a hassle, but when I worked for a really sketchy company back home riders would xerox daysheets at the end of every shift. This also makes it easier to catch them at it if they are skimming.
If court doesn't work, maybe try to shame them into paying. No threats, no vandalism.. maybe letters to every cl;ient you have ever delivered to. show up at every churchill client once a week and tell them your story. Call every extension you can find for some of their major clients, and waste people's time. The clients probably won't have much sympathy for you, but they will complain to churchill, who will hopefully decide to give you your cash rather than look shabby in front of their clients. In the grand scheme of things they have a lot more to loose than you, and would probably rather pay you off than deal with the negative publicity.
"If you don't have daysheets or statements covering the work you have done (that they refuse to pay you for) small claims court might be tough"
Yeah you're right, but I reckon the threat of it would be enough to get them to cough up, I doubt they can be arsed with the hastle over £250 or whatever, especially as they've had their cut anyway.
I normally do use a pda but on that day i was using sheets. Basically they are only giving me 80 pounds for a weeks work. not paying me for this week monday and tuesday and i have to give them back the pda. FUCK CHURCHILL
As an extension of Janky's advice, threaten to lose them the BT account. Tell em' you'll walk into the BT Newgate office and lay the postman out if they don't pay out.
Unless things have changed since my Churchills days, they'd be pretty fucked without BT.
At least you got paid something.. Moral of the sorry here, is NEVER lose your dockets! Number 1 rookie mistake. We all mess up some way or other the week or so when we start, just got to learn from your mistakes They'll always be a problem with companies saying they can't find this or that, but it's good to know you have your own back and you have evidence (ie; Docket sheet, xda) To show that the package has been signed for and therefor has nothing more to do with you.
as i said before this company is ridiculously unprofessional and basically sucks ass!! i was there for a few weeks and when i had enough of their bullshit and quit, they didnt pay my G of that week sayin i was 5minutes late on some day!tried to discuss it politely, but all they said was "what you gonna do?im sayin were not payin you, if youre unhappy then take us to court". also charged me 30quid for not handing back the stupid xda pen. get out of that stupid company, or like sideshow said fuck the BT account up, thats the only thing they have!! good luck.
BT is all they have going for them. That and eMap...if they still use CE.
I think there are enough stories about staff mistreatment to compile a nice client letter... it would require collaboration though!... Everyone wants to be seen, to be ethical. Companies that support un-ethical companies are also tarred with the same brush!
If you are however going to talk to someone that will say the above, I recommend using a tape recorder (although legally you would probs have to warn them you are going to use one)
If you dont get a proper itemised legit receipt I would go to the cop shop... you may be able to open a case of fraud, or theft?
Just give up mate. You chucked your sheets, you have not got a hope in hell. Small claims court for what? Coppers for fraud how? Coppers for theft of what? Just move on to a company (if there is any) that are not so exploitative
Seriously, get out and go out with a blast. Tell them that either you're going to get paid properly or you're going to seriously jeopardize the BT account. It'll take balls but fuck 'em, they owe you your money fair and square so they're being the cunts here. If they call your bluff, call theirs.
And just be excited about moving on to something better.
And Mike's just smug that he's found a rare little deal with a good company ; )
@ChristianB- unfortunately the signature (xda or paper) is the only proof that you have actually delivered the package (as oppose to chucking it into a skip). @everyone- goods in transit insured? I'm sure they are. I can't find the copy of the last paper that my lovely courier company made me sign but I think I remember it saying that indeed all the goods are insured against damage and lose and in case of company claiming that insurance £250 will be deducted from my wages. READ THE SMALL PRINT.
Proceed to Acton based courier company. Enter. Remove clothes. Start answering phones. The moment one of the cunts touches you scream "sexual assault". If this does'nt shame them into paying you at least they've had to look at your cock
0208 993 2211. This apparently is their booking number. Let's all call them up and scream abuse at them until they just get bored and give the wally who threw away his sheets some of his dosh back.
At our Churchill's Xmas party, one of the bosses was overheard calling the police, pretending to be a pissed-off local resident complaining about the noise; in order to get the party shut down, so that Churchill's didn't have to put any money behind the bar.
Oh that is so lame, man. Witch "Boss" was that, dude? A company the size of Churchill got like.. loads maan. I cant believe this only got out like a week ago. You should have blown the whistle on christmas day, told your bros and sistas of this uncool bogusness. Bummer, maaaan.
Churchill Express rang me on Tuesday and invited me for an interview(???) to work as a cycle courier for them. I need to take a day off, well more likely a sickie. Should I bother? After reading this thread that sounds not like a very wise idea after all. Thanks!
This all sounds a bit like a witch hunt if you ask me. I have worked for churchills on and off for almost 20 years as a cycle courier, motorbike courier and more recently a van driver.
I have always found them to be a fair company to work for, especially compared to most of the other cut throat companies out there. They are a family run business and from my experience they treat their couriers and staff like family.
Every time I go back (when I'm 'resting' I see the same drivers and riders working there and so I wouldn't imagine that they would be staying too if it was that bad would they.....?